Contents / Telephony / Connecting IP Telephony Providers

Connecting Telephony Providers: Q&A

How to connect your IP telephony provider

#1 What kind of phone numbers can I add?

Any phone number is compatible with the CRM — as long as its provider offers SIP protocol connection. Over 90% of providers (including the leading ones) do support this option.

#2 Which telephony providers are recommended?

You can connect any phone number of any IP telephony provider you choose, in order to work with virtual PABX (receive incoming calls, use call processing scripts, etc.).

#3 What data shall I ask from my telephony provider?

Request your provider tech support for SIP authorization data (login, password, phone number, SIP host) and connection parameters. You can then add this data to the CRM telephony settings creating a new connection. If your provider is not on our list, just submit the SIP authorization data to our tech support — and we will add the provider to the list in 2-3 days.

You may also be interested in: Notifications

Back to Contents

APRO CRM is a SaaS cloud solution and is hosted by our servers. The CRM is flexible and can adjust to your business needs. You will be getting all the necessary assistance from your personal adviser while using the system.