External Online Messenger
In addition to internal chat for employees, APRO CRM offers online messaging with external users — contacts and partners with no access to the CRM.
Sending external messages is easy. You can do it from:
— tab "Users" in online chat:
— contact profile:
— module "Messages":
— the history of messages:
A new chat window will open. Enter recipient email address (if it is not indicated in contact profile) and message text. You can also add other users to the chat:
The recipient will get an email message with the link to the chat, from where it is possible to message you:
You can also automatically send such an invitation to a contact's social media account (in case this option is activated).
You must also see:
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