Contents / Advanced options
Notification feed and communication panel
Extensive usage of APRO CRM or a large number of CRM users can sometimes produce the following effect: each user is getting involved in too many system events, which results in piles of incoming notifications.
To solve this issue, we created notification feed, where all reminders, user and client messages, comments and changes to tasks, as well as other system events are getting published in order of appearance. It is now extremely easy to find the notification you missed:
1 — open the feed;
2 — adjust the filter.
You can apply filters to the feed in order to display the events you are interested in:
We also introduced a new communication panel with shortcuts to conversations with users you recently had. The panel displays links to recent internal and external chats, the most dynamic and recently changed tasks, the number of missed calls and emails, etc.
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