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Telephony

To connect your phone number to APRO CRM telephony, make sure your telephone provider supports SIP connection. Most of the phone providers (including the leading ones) offer this option

Connecting the virtual PABX of any mobile telephony provider is also possible.

Fully functional PABX connection. You get all the incoming call processing tools (scripts, forwarding, etc.), together with the option of outbound calls. Connect any provider. Call from physical hardware SIP phones. The use of telephony is subject to additional payment.



  • Telephony: Initial Settings
    User extensions. Connecting providers
  • Adjusting the «Call From Website» Function
  • Incoming Calls Processing Scripts
  • User Profile Settings: Telephony
  • Call Forwarding
  • Connecting SIP Devices (Physical SIP Phones or Softphones)
  • Troubleshooting: Telephony
  • Telephony: Additional Settings and Access to Calls History
  • Incoming Call Interface
  • Connecting IP Telephony Providers
  • Connecting Telephony Providers: Q&A
    How to connect your IP telephony provider
  • Connecting Any IP Telephony Provider
  • Connection instructions: RingCentral
  • SIP Call Activation
  • Rules of Outbound Calls Distribution
  • Blacklist
  • Corporate Mobile Phones Integration
    Calls history and recordings for corporate mobile phones
  • Quick creation of deal/activity from call

  • You may also be interested in: Payment

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