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Telephony

To connect your phone number to APRO CRM telephony, make sure your telephone provider supports SIP connection. Most of the phone providers (including the leading ones) offer this option.

Connecting the virtual PABX of any mobile telephony provider is also possible.

Fully functional PABX connection. You get all the incoming call processing tools (scripts, forwarding, etc.), together with the option of outbound calls. Connect any provider. Call from physical hardware SIP phones. The use of telephony is subject to additional payment.

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Telephony: initial settings

Adjusting «Call from website»

Incoming call processing scripts

User profile settings: telephony

Call forwarding

Connecting SIP devices (physical SIP phones or softphones)

Troubleshooting: telephony

Telephony: additional settings and access to calls history

Incoming call window interface

Connecting IP telephony providers

Connecting telephony providers: Q&A
How to connect your IP telephony provider

Connecting any IP telephony provider

Connection instructions: RingCentral

SIP call activation

Rules of outbound calls distribution

Blacklist

Quick creation of deal/activity from call

Calls interception

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