Access to Templates
Go to Main menu — Settings — Templates to set access permissions to templates.
You can select from 3 types of users:
- template administrators (eligible to create and edit templates);
- template supervisors (control each template contents whenever filled in);
- user groups (eligible to use readymade templates to generate documents).
Add users to each group:
or add new groups:
You can also specify template users, when adding a new template. Read about adding templates.
Template users (template administrators, managers and group users) can be eligible either to view or to edit the documents generated from templates.
For instance, if a template is attached to a certain group of users, the document created from this template will only be available for viewing/editing to the user that created it and to the managers from this CRM group:
All the documents created from templates are stored in Documents — Emailed (tab).
To display this section, enable the relevant option in Main menu — Settings — Templates:
Please note: you can restrict the access to outgoing templates and their recipients by ticking "Hide recipient for everyone, except sender and administrator".
Read more about monitoring the outgoing templates here.
You must also see:
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