APRO CRM

Automation for professionals. Our solutions help your business

APRO CRM incorporates plenty of functional options to automate your business processes and client service. Choose our ready-made industry solutions to satisfy your company's needs

FREE TRIAL of CRM full version (14 days)

FREE ASSISTANCE in CRM adjustment is available upon registration

"All interactions in our company are performed through APRO CRM. As a result, we display consistent progress — even nowadays, at the times of a huge technological mess"

"Auto—Broker" Ltd

Perfect CRM.

High level of compatibility with various internet services and integration with social networks, together with moderate pricing, make this system highly competitive. It is especially popular among companies with call centers — telephony integration is a great resource.


"Auto—Broker" Ltd

ADVANTAGES: high level of integration with internet services, responsive online support, reasonable pricing

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DATA CENTERS

11778

TECH SUPPORT QUERIES

25032

GB OF OUR CLIENTS CLOUD DATA VOLUME

20338839

CALLS MADE FROM APRO CRM BUILT-IN IP TELEPHONY

ABOUT APRO CRM

Why APRO CRM?

Our Advantages

APRO CRM cloud service comprises plenty of functional options to automate and simplify the workflow of small and medium enterprises.

The system combines multiple functions for client database management and sales optimization with Intranet (internal corporate portal and flexible social network for employees).

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Industry Versions

APRO CRM offers a variety of industry-tailored solutions to satisfy diverse business needs, characterized by specific functional demands.

Flexible Settings

The CRM can easily adjust to your business and its challenges. You can adapt it to fit nearly any kind of workflow.

Assistance in Introduction and Deployment

Your personal adviser will answer any questions and help set up the system at any stage — from its introduction to its completed use.

Easy Scaling

As your company develops, you can easily expand the CRM functions by adding new essential options.

APRO CRM FEATURES

Lead Management

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Merge all lead sources

Collect all the data about leads from all sorts of sources: your website, online chat, real estate portals, social media, lead generators and other advertising channels. Compile analytics of the efficiency of your lead sources.

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Lead Routing

Create automatic rules of distributing leads among CRM users proceeding from the parameters specified in leads’ requests. These rules provide for a more organized processing of leads, and a higher conversion to regular customers.

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Lead Notifications

Enable notifications for supervising users any time a new lead appears in the CRM. It can be a message in online chat, a push message in the mobile app, or an email/SMS. Not a single lead is left behind.

Аutomation of Your
Business Processes

Imagine all the stages of client interaction following a strict predetermined scheme.

Business processes can easily be launched by ready-made templates. Flexible settings allow you to customize the system to satisfy your business needs. Read more

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Sales Records and Sales Funnels

Monitor your sales by stages and close deals successfully.

Our solution allows building various sales funnels to analyze both current and previous sales dynamics, as well as sales reps efficiency. Read more

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IP Telephony

Connect any telephony provider to the system.

Customize call center and sales scripts right in the CRM. You can find all the calls history and conversations recordings in contact profile. Read more

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APRO CRM FEATURES

APRO CRM Marketing

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Bulk Email Campaigns

Email campaigns. Create personalized and efficient campaigns for each customer segment.

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Templates

Create document templates of any design according to your preference and company’s corporate identity.

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Drip Campaigns

Make your work with leads even more efficient by using drip campaigns. Adjust the chains of advertising emails according to your company’s business processes and marketing experience.

CRM and Your Website Integration

Get online experts to communicate with clients right from the CRM. Collect your website statistics and perform end-to-end business analytics of your advertising channels efficiency.

APRO CRM integration with Google AdWords, Facebook and YouTube allows remarketing: you can automate online advertising through your business processes. Upload the database of your products or services to your website right from the CRM. Read more

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APRO CRM FEATURES

Clients & Activities

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360° Client’s Profile

Enjoy client’s full communication history and activities assorted by communication channels — all clearly displayed in contact profile.

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Deduplication & Data Import

Import your databases to APRO CRM easily and eliminate all duplicate data in no time.

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Teamwork

Use the news feed in contact profile to leave comments for your colleagues and communicate with them.

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Motivate Your Team

Create a system of monetary incentives depending on KPI.

Reports Creator

Compile reports based on your real business efficiency metrics.

Customize the report display for each user individually, depending on their position and functions in the company. Read more

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Email Integration

Connect all your company\'s accounts — APRO CRM is compatible with any mail client.

Enjoy fully functional email interface + all the messages are also displayed in contact profile. Read more

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Document Autogeneration and Document Flow

Create documents right from contact profile with just one click or create deals based on your templates, then print out and mail them to your clients.

You can customize document templates with complete flexibility — even using your unique company signature. Read more

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Cloud File Storage

Control the access to files and share it with your colleagues right in the CRM.

Control the access to files and share it with your colleagues right in the CRM. Read more

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APRO CRM FEATURES

Deals and Task Management

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Sales funnels

Have your deals progress by stages — up to their successful closure.

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Document Management

Generate documents with just a few clicks right from deal profiles using ready-made templates.

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Task Management

Set and control tasks for your colleagues.

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Real-Time Dashboards

Adjust your customized metrics and build reports based on the specific parameters important to you. Get them any time you need right on APRO CRM dashboard.

Security

Flexible settings allow categorizing access permissions within companies of even the most complicated structures.

You can also create rules of access restriction by IP address for various employee clusters and enable logging of all user activity. Read more

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Customer Success and Communication Integration

Create a professional customer success branch right in the CRM.

Get all contacts\' messages from various sources destined to the CRM. Enable Facebook/Viber/Skype/Instagram integration, live chat on your website or online chat via email.

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Contact Activity History

Contact profile displays: all client\'s credentials and contact information, as well as the supplementary details you customized ("client\'s shoe size" field, for instance, if it is important to your business), client\'s deals, all sorts of activities, items the client purchased from you, all calls and messages, website sessions statistics, and also the web resource that brought the client to you (marketing budget), documents created for the client, feedback sent by the client from your website, client\'s SMS and email messages, as well as their opening and browsing statistics.

Database

Compile databases of products/services with flexible settings for profile fields and guides.

WILLINGNESS TO PURCHASE
LOYALTY
BUDGET
MARKETING EXPENSE

Task Manager

Smart task manager with an embedded online chat and access permissions distribution.

HR Tools and Attendance Statistics

Keep personnel records in user profiles: log recruitment activity, vacations, and employment termination history.

API and Applications

Our API provides a wide range of system features add-ons through applications, as well as integration with external services.

Flexible Settings of CRM Modules

You can create intertwined associations and apply complex rules when adjusting fields in contact profile or any other CRM object.

BILLING AND PRICING

We offer flexible pricing conditioned on the number of CRM users in your company

  • STARTER

    from £ 19

    BILLED MONTHLY PER USER

    • 1-5 users
    • All basic functions
    • For small enterprises
    • Tech support
    MORE
    most popular

    ENTERPRISE

    £ 29

    BILLED MONTHLY PER USER

    • Any number of users
    • Full set of functions
    • All integrations
    • Business processes automation
    • Assistance/tech support
    MORE

    ULTIMATE

    £79

    BILLED MONTHLY PER USER

    • Full set of functions
    • All integrations
    • Personal adviser
    • Creating custom complementary applications
    • Turnkey business processes and audit
    MORE
  • STARTER

    from $ 24

    BILLED MONTHLY PER USER

    • 1-5 users
    • All basic functions
    • For small enterprises
    • Tech support
    MORE
    most popular

    ENTERPRISE

    $ 39

    BILLED MONTHLY PER USER

    • Any number of users
    • Full set of functions
    • All integrations
    • Business processes automation
    • Assistance/tech support
    MORE

    ULTIMATE

    $99

    BILLED MONTHLY PER USER

    • Full set of functions
    • All integrations
    • Personal adviser
    • Creating custom complementary applications
    • Turnkey business processes and audit
    MORE
  • STARTER

    from 21

    BILLED MONTHLY PER USER

    • 1-5 users
    • All basic functions
    • For small enterprises
    • Tech support
    MORE
    most popular

    ENTERPRISE

    32

    BILLED MONTHLY PER USER

    • Any number of users
    • Full set of functions
    • All integrations
    • Business processes automation
    • Assistance/tech support
    MORE

    ULTIMATE

    88

    BILLED MONTHLY PER USER

    • Full set of functions
    • All integrations
    • Personal adviser
    • Creating custom complementary applications
    • Turnkey business processes and audit
    MORE
  • STARTER

    from $ 24

    BILLED MONTHLY PER USER

    • 1-5 users
    • All basic functions
    • For small enterprises
    • Tech support
    MORE
    most popular

    ENTERPRISE

    $ 39

    BILLED MONTHLY PER USER

    • Any number of users
    • Full set of functions
    • All integrations
    • Business processes automation
    • Assistance/tech support
    MORE

    ULTIMATE

    $99

    BILLED MONTHLY PER USER

    • Full set of functions
    • All integrations
    • Personal adviser
    • Creating custom complementary applications
    • Turnkey business processes and audit
    MORE

For pricing advice and custom offers contact us: +44 (208) 068-82-50, +1 (650) 360-09-10

TRY CRM FULL VERSION FOR FREE (14 days)

Assistance in CRM Introduction and Deployment

64x64x1Basic Aid
Available to all users (including those of the trial version). You get assistance in settings through the CRM internal chat. Average response time: less than one minute. It usually takes 5-7 minutes to get your question answered.

64x64x1Advanced Support
It takes even less time to solve a technical issue for companies with over 50 users. Enjoy advanced assistance over the phone.

64x64x1VIP Support (CRM deployment — all included)
We can take over the deployment of the CRM and its adjustment to your business needs. The scope of services rendered is predefined by your technical inquiry and usually comprises initial consultation and definition of business processes, as well as system adjustment and follow up.


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APRO CRM DEPLOYMENT STAGES

You can either resort to the CRM default settings or modify them in accordance to your specific needs.

  • 1. Open User Accounts

    Add all the employees to the system (or send them invitations by email) and distribute access passwords among them.

  • 2. Adjust Contacts/Objects/Deals/Activities Profile Fields

    Apply flexible settings to any field of a CRM object profile. Create complex intertwined associations among the fields.

  • 3. Access Permissions

    Control user access to the CRM: define the type of changes each user can make to a certain group of contacts/deals.

  • 4. Contacts/Objects Import

    Enter contacts/objects or import them from your existing database. Export contacts/objects/deals/activities in an Excel file.

  • 5. IP Phone, Email and SMS Log

    Connect all the company\'s email accounts, landline and mobile phones to the CRM: keep records of all the communication history and log it in the CRM.

  • 6. Business Processes and Reports Settings

    Run all the business processes automatically through the CRM, thus minimizing the risk of human error when working with contacts/objects.

  • Wonderful! Reasonable pricing. Great features and flexibility. If you are thinking of a CRM — it must be APRO CRM.

    "Phoenix Real Estate"

  • A perfect mach to my business. I kept within default settings.

    "Law and Notary Offices"

  • For several years of working with APRO CRM, we noticed how professional this team is. The business arrangements they offer are really efficient (highly qualified staff, perfect partner relationship).

    Director General at "Real Estate Sales Office" LLC

  • APRO CRM is a system of a tremendous potential — and new features are constantly being added. Sometimes, the developers really "read our mind": the interface has been all upgraded recently to become even more convenient and top notch. That\'s smart thinking! APRO CRM also comprises built-in telephony with a very convenient virtual automatic telephone system, being the only one compatible with any (!!!) provider.

    "Mega" Ltd

APRO CRM INTEGRATIONS

APRO CRM offers multichannel integrations

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Connect any IP telephony provider

BUILT-IN TELEPHONY

Customize call center and sales scripts right in the CRM. All calls history and conversations recordings can be found in contact profile.

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Email

FULL WEB CLIENT

Connect all the company\'s email accounts to the CRM and control user access

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Website

WEBSITE INTEGRATION

Online forms, live chat with clients, calls from website, statistics, catalogs

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Campaigns

SMS AND EMAIL INTEGRATION

Create and distribute newsletters and SMS messages right from the CRM

Try CRM for free (14 days) or order a video presentation of its features

SYSTEM INFORMATION

Read more about the system functions below

Video presentations CRM
Video presentations of the system in action

А collection of videos about various system functions in action

CRM APRO Wiki instructions
APRO CRM Wiki functional guide

А collection of instructions and information about all the modules of the CRM

CRM Pricing
System functions as determined by rate

System functions by rate: comparison chart

How do I get started?

Sign up for our free trial version. In 14 days you will have an experience of the CRM function and features, while getting all the necessary deployment and adjustment advice from our tech support.

Contact Us

+1 (650) 360-09-10 San Francisco, CA, US
+44 (208) 068-82-50 London, UK
+61 (28) 520-39-25 Sydney, Australia

Email: info@crma.pro