April 2017 updates

Customized dashboard, new live chat, cross-cutting website analytics, integration with virtual PABX of mobile operators, Webhook, etc.

YOUR METRICS AND REPORTS ON dashboard

New unique features. Create individual metrics and reports that your company requires and display them on APRO CRM dashboard for a certain group of users.

Full list of dashboard metrics

You can modify the dashboard view for each user or department individually:

ADDITIONS AND IMPROVEMENTS

  • New live chat 
    APRO CRM features live chat on website. It has now advanced settings, including flexible dialogue activation appointments, integration with business processes, getting online forms right in the CRM interface, etc. Read more
  • Website analytics 
    Install a special statistics script to associate detailed data about all customer requests sent from website (online forms or live chat messages) to this customer's profile and analyse the source that brought the client to you, the pages they viewed, together with geo data, UTM tags, etc. This information is very useful for cross-cutting website analytics of advertising channels.
  • Webhook for API developers
    The system now allows subscription to any event. For instance, each time a new contact is created, a request containing this client's details can be sent to a certain address in real time mode.
  • In addition to the option that already exists for additional profile fields, there is now a new option to set the basic fields of contact profile (such as name and phone number) obligatory.
  • You can now select the type of contact: legal entity or private individual.


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APRO CRM is a SaaS cloud solution and is hosted by our servers. The CRM is flexible and can adjust to your business needs. You will be getting all the necessary assistance from your personal adviser while using the system